Frequently Asked Questions

Calibrating Brightlink Pen
Last Updated 7 months ago

If you notice your interactive pen isn't very accurate, please follow these steps first.

In the bottom right tray, click on this icon

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In most cases select "Calibrate (Normal)"

An advanced calibration will use more points and take longer, but it will also be more accurate.
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After choosing either calibration choice, you will get this message.

Read the message then click okay.

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Touch the pen to the green dot(s) on the screen.

If you miss a dot, or press in the wrong spot, simply go back to your computer and press the "Esc" key, this will cancel the calibration and you can start over from the beginning.


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If the pen still is not accurate go back and try an advanced calibration

If you still have issues after an advanced calibration, open a support ticket.



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