Frequently Asked Questions

Chromebook Key Damage
Last Updated a year ago

If a Chromebook is missing keys, you can continue to use it while parts are on order, as long as the keys continue to function without the key caps.

When you submit a ticket, please include the asset tag, (four digits under the bar code) and device name (like 30-4). Please also state what keys are missing in as much detail as possible, and what color hardware the chromebook key uses.


For example,
White

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Black

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For reference, this is the complete layout of the keyboard,

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